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Member service is where trust is won or lost.

Izzy is the AI member service agent that helps associations respond faster — without sacrificing accuracy or human oversight.

Schedule a Demo
Join the Early Access List

Your team isn't failing. They're just outnumbered.

The inbox never clears. The same questions arrive every day — renewals, receipts, event changes, certification status.

Staff triage instead of serving. Members follow up because they're unsure anyone saw their message.

Most associations aren't bad at service. They're being asked to do more than any team can realistically handle.

Izzy: Your AI member service agent built around human oversight.

Drafts responses

Using your approved knowledge and real member context . 

Evaluates confidence

Checks certainty before anything goes out, so guesses don't reach members

Routes intelligently

High confidence → follows your rules. Low confidence → pauses for staff review

Outcomes That Matter

Members who aren't waiting

Responses move from days to hours — without introducing new risk

Staff who aren't drowning

Less inbox triage. Fewer late nights. More time for complex member needs

Leaders with visibility

See inquiry volume, response times, and where human judgment is required

Coverage without burnout

24/7 drafting with business-hour review. No overnight staffing required

What You Get

Deliver fast, consistent answers without burning out your team.

Faster responses

Move from days to hours without sacrificing accuracy

Member-aware replies

Responses reflect who the member is, not just what they asked

No guessing

If Izzy is uncertain, it flags the message for staff review

Built for peak moments

Handle renewals and event surges without adding headcount

Operational visibility

See response times, volume spikes, and where humans step in